Ask us anything, we’re here to help. If there’s a question you don’t see answered, email us! We’ll get back to you promptly.

How do I get my dress to you for cleaning and preservation?

It’s easy! Simply ship your dress to us using the closest UPS or Fed Ex, using a shipping box that is thick walled and crush proof. Once the dress arrives at our facility, we’ll contact you to discuss.

What is preservation?

Your completely clean gown is carefully packed with acid free tissue in a museum quality wedding chest that is also acid-free. This protects your gown from the air and light that can cause unprotected gowns to turn yellow.

Is there a green preservation process?

The use of any solvent, no matter which kind, generates carbon emissions, even if only from the electricity needed for machinery. We asked Carbonfund.org to calculate all of the carbon emissions from your travel to and from our location, the cleaning and preservation process, and the manufacture of the wedding chest itself. Our donations to Carbondfund.org offset the entire carbon footprint, and Carbonfund.org uses our donations to fund worldwide reforestation projects. 

Can I see my gown inside the wedding chest?

Yes, you can see your gown through an oval window made of oriented polyester, a chemically-inert plastic that will not yellow or damage your gown. 

Will my gown be vacuum sealed?

No. Vacuum sealing can trap moisture and cause mildew. Also, the moisture and the electrostatic charge from the plastic combine to set wrinkles in the gown that no amount of pressing can remove.

How much do you charge to clean and preserve my wedding gown?

The price of cleaning and preservation is dependent upon the style and detailing of your dress. Please fill out our online form and we will be in contact to retrieve more detailed information.